Trident Operational Policy and Manual serves to provide guidelines to
management and field staff at both the head office and branch
offices. This document is intended to strengthen the overall
management capacity of Trident and to ensure high quality loan
portfolio through the application of standard microfinance
practices. It provides operational policies for external reference
- such as financial institutions and clients - as well as
operational manual for internal reference - Trident employees and the
Board. The policies and procedures mentioned in this document are
to be applied to every step of operations at Trident.
All Trident employees share responsibility
for ensuring that operations are fully in compliance with the
procedures in this document.