Products and Services > Operational Policy

Trident Operational Policy and Manual serves to provide guidelines to management and field staff at both the head office and branch offices. This document is intended to strengthen the overall management capacity of Trident and to ensure high quality loan portfolio through the application of standard microfinance practices. It provides operational policies for external reference - such as financial institutions and clients - as well as operational manual for internal reference - Trident  employees and the Board. The policies and procedures mentioned in this document are to be applied to every step of operations at Trident.

All Trident employees share responsibility for ensuring that operations are fully in compliance with the policies and procedures in this document.


Operations Policy 2013-14



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